Your privacy matters to Colourise, and to Fabtech Software Inc. as the operator of this service. We take reasonable administrative, technical and physical safeguards to keep the personal data you entrust to us secure — and we collect only what we genuinely need to run the Colourise AI Photo processor, process your order, and keep fraud at bay.
When you browse colourise.com, upload a photo to the background removal or colorization tool, buy a lifetime plan, or contact support, we record and process personal data in the following categories:
- Navigation signals — the pages you visit on colourise.com and the routes you take between them
- Interaction events — clicks, tool selections and other product actions recorded for reliability and UX research
- Session metadata — the date, time and duration of each visit, plus device and browser identifiers
- Contact details — the email address you register with or submit to support
- Order details — payment card or alternative billing information collected through our payment processors to complete the transaction
- Account records — your subscription status, entitlements, and processing quotas
- Support exchanges — the content of the messages you send our customer team, and our replies
- Product usage — how you interact with the background removal and colorization tools, including feature adoption and error signals
- Diagnostic reports — crash logs and technical metadata generated while a file is being processed (the image content itself is not retained beyond the processing window)
Fabtech Software Inc. processes the data above for the following purposes — and only for these purposes:
Delivering the Colourise product and any lifetime or free-tier entitlement you have purchased;
Performing and enforcing the contract between you and Colourise, including fulfilling refund or cancellation requests;
Providing customer service, handling support tickets and answering billing questions;
Verifying account ownership and preventing fraud, piracy or abuse of the service;
Aggregating anonymized analytics to understand how people use Colourise, diagnose bugs and plan the product roadmap;
Managing chargebacks and disputes raised through card networks or payment processors;
Letting you know about new Colourise features, model upgrades or offers that are likely to be relevant to a photo-editing user.
We keep your personal data confidential. Fabtech Software Inc. does not sell, rent, trade or share it with third parties for their own marketing. The only exceptions are service providers who operate under strict data-processing agreements on our behalf (payment, hosting, email delivery), and any disclosure strictly required by law.
We may revise this Privacy Policy to reflect product changes, new payment partners, or updated legal requirements. When we do, we will post the revised version on colourise.com — typically linked from the page footer — with a new effective date; continuing to use the service after that date signals acceptance of the updated policy.
Your GDPR Rights (EU & UK Residents)
If you are located in the European Economic Area, the United Kingdom or another jurisdiction with equivalent data-protection rules, Fabtech Software Inc. acts as the data controller for personal data processed through colourise.com, and you have the rights below under the GDPR / UK GDPR:
- Access — request confirmation of whether we process your data and a copy of it.
- Rectification — ask us to correct inaccurate or incomplete information.
- Erasure — request deletion of your data where the law allows.
- Restriction — limit how we process your data in specific circumstances.
- Portability — receive your data in a structured, machine-readable format or have it transferred to another controller.
- Objection — object to processing based on our legitimate interests or for direct marketing purposes.
- Withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting prior lawful processing.
- Lodge a complaint — contact your local data-protection authority if you believe your rights are being breached.
Our lawful bases for processing under the GDPR are: performance of the contract between you and Colourise (delivering the service, processing refunds, handling support), legitimate interest (product analytics, fraud prevention, service communications), legal obligation (tax and accounting records) and, where required, your consent. Personal data may be transferred to service providers located outside your home jurisdiction; where that happens, we rely on Standard Contractual Clauses or equivalent safeguards approved by the applicable regulator.
Your CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the following rights with respect to the personal information Fabtech Software Inc. processes about you:
- Right to know — what categories of personal information we collect, the sources, the purposes and any recipients.
- Right to delete — request deletion of personal information we have collected from you, subject to permitted exceptions.
- Right to correct — ask us to correct inaccurate personal information.
- Right to opt out of sale or sharing — although Colourise does not sell your personal information and does not share it for cross-context behavioural advertising, you may still submit an opt-out signal.
- Right to limit use of sensitive personal information, where applicable.
- Right to non-discrimination — we will not deny service, charge different prices or lower service quality because you exercised a CCPA right.
To exercise any of the rights above — whether under the GDPR, the UK GDPR, the CCPA or comparable local law — please email [email protected] from the address associated with your account. We will verify your identity and respond within the timeframe required by the applicable law (typically 30 days under the GDPR, 45 days under the CCPA). You may also authorize an agent to act on your behalf where permitted by law.